Privacy Policy – Sheetalshri Gold Tea
Last Updated: [19/08/2026]
At Sheetalshri Gold Tea, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, browse our products, place an order, or contact us.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you use our website or place an order, we may collect information such as:
Full name
Billing and shipping address
Mobile/telephone number
Email address
Order and purchase details
Payment-related information
Account/login information, if you create an account
Information you provide when contacting us
Website usage and technical information such as IP address, browser type, device type, and pages visited
We only collect information that is reasonably required to provide our products and services.
2. How We Use Your Information
We may use your information to:
Process and deliver your orders
Confirm your orders and payments
Provide customer support
Contact you regarding your order
Manage your customer account
Process refunds, cancellations, and returns
Improve our website, products, and services
Prevent fraudulent or unauthorized transactions
Send important service-related communications
Send promotional communications where permitted and where you have provided appropriate consent
3. Payment Information
Payments made through our website may be processed by third-party payment service providers such as Razorpay.
Sheetalshri Gold Tea does not intend to store your complete debit card, credit card, UPI, or banking credentials on our website.
Payment information is processed by the applicable payment gateway according to its own security and privacy practices.
4. Shipping and Delivery Information
To deliver your order, we may share necessary information such as your:
Name
Mobile number
Shipping address
Order details
with our shipping and logistics partners, such as Shiprocket and its associated courier partners, where required to fulfil your order.
Only information necessary for delivery and related services is shared.
5. Cookies
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies may help us:
Remember your preferences
Keep products in your shopping cart
Maintain your login session
Understand how visitors use our website
Improve website performance
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
6. Third-Party Services
We may use trusted third-party services to operate our website and provide services to customers, including:
Payment gateways
Shipping and logistics providers
Website hosting providers
Analytics and performance tools
Email and communication services
These third parties may process information according to their own privacy policies and applicable terms.
7. Data Security
We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
8. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for purposes such as:
Completing your orders
Providing customer support
Maintaining business and transaction records
Resolving disputes
Meeting applicable legal, accounting, or regulatory requirements
When information is no longer required, we may securely delete or anonymize it where appropriate.
9. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
Request access to information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Withdraw consent where processing is based on consent
Opt out of promotional communications
To make a privacy-related request, please contact us using the details provided below.
10. Marketing Communications
If you have provided your consent or otherwise permitted us to contact you for promotional purposes, we may send information about:
New products
Special offers
Discounts
Seasonal promotions
Other updates from Sheetalshri Gold Tea
You may opt out of promotional communications at any time by contacting us or using the unsubscribe option where provided.
11. Children’s Privacy
Our website is not intended to knowingly collect personal information directly from children without appropriate parental or guardian involvement.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
12. External Links
Our website may contain links to third-party websites, social media platforms, payment services, or other external websites.
We are not responsible for the privacy practices or content of those third-party websites. We recommend reviewing their respective privacy policies before providing personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable requirements.
Any updated version will be published on this page with a revised “Last Updated” date.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us.
Sheetalshri Gold Tea
Phone: +91 6232327776 / 6267459071
WhatsApp: +91 6232327776
Email: bafnaproducts19@gmail.com
Website: sheetalshri.com
Address:
64, Dharam Mandir, Dharmas,
Madhya Pradesh – 454001, India